Marble

FReQUeNTLY ASKeD QUeSTIoNS

DO I NEED TO MAKE AN APPOINTMENT?


We do indeed work on an appointment only basis babes to ensure you have the most perfect bridey experience. You will have your very own dedicated sister stylist to look after you and guide you to the most unreal dresses for your big day.




WHAT SIZE ARE YOUR SAMPLE WEDDING DRESSES TO TRY ON?


Our main sample gown range tend to be UK12-14 which can easily be pinned in & out to fit a whole range of beautiful body shapes. We also carry our edit of gowns designed with extra support - perfect for those dreamy curves.




HOW MANY GUESTS CAN ATTEND MY APPOINTMENT?


With the current ways of the world we are asking our Brides to choose up to 3 of your best babes who's opinion & support you would truly love! (this is also makes for a comfortable & relaxed experience in our intimate studio space!)




CAN I TAKE PHOTOS WHILST TRYING ON?


As much as we love that you adore our range of styles our Designers would prefer photos to be taken once you've chosen your dream dress. Quite often a quick snap on your phone when your gown isn't yet altered doesnt quite capture the feeling inside your heart & that bridey shine your gown gives you.




CAN I GET AN EXCHANGE OR REFUND IF MY IDEAS CHANGE?


All of our gowns and accessories are made to order, taking up to 6 months to be made & arrive with us in store - so our designers cannot offer any refunds or exchanges once your order is placed - It's so important to find your dream dress when you feel 110% ready to commit.




HOW FAR IN ADVANCE SHOULD I START SEARCHING FOR THE ONE?


We recommend starting your search for your wedding dress around 12months before your big day. Once ordered your gown usually takes approx 4-6 months to be made and delivered. Your final alterations usually begin around 6 weeks before your special day babes where your gown is sculpted to perfection.




WHAT IS THE PRICE RANGE OF YOUR DRESSES?


Our designer dresses to order vary from £450 - £3000. Our mainline range of gowns are under £2200. We also have our Sample Sale Den filled with so many unreal 'ex sample gowns' available to purchase 'off the rail' ranging from £200-£1500.




DO YOU PROVIDE IN-HOUSE ALTERATIONS?


We have an amazing local luxury tailor squad that we can recommend for you who have so many rave reviews from our brides to be, which allows the team to have their equipment to hand whilst tending to your fittings at their store, rather than providing in-house alterations at Sisters of Grace HQ Ensure to plan alterations costs into your wedding budget - usually around £350. Please note, the seamstress teams we recommend work independently of Sisters of Grace.




DO I PROVIDE A DEPOSIT UPON ORDERING?


You've just said yes to the most unreal dress - congrats girl! We like to keep things nice & simple for you here at Sisters of Grace & so when ordering your wedding dress a 50% deposit is paid to secure her - your gown then takes approx 4-6months to be made with the remaining balance due within 30days after her arrival in store.




DO YOU HAVE A RANGE OF ACCESSORIES?


We have our amazing curation of stylish hair accessories & the dreamiest veils to compliment your gown & all bridey vibes. With the option to try on whilst finding your wedding dress or by booking a seperate Accessory Appointment where we can focus on the finer details of your styling for your big day angels.




COVID-19 APP GUIDELINES - TELL ME MORE...


Soul sisters before your visit IRL please read through our important appointment guidelines ... These will allow us to bring all the magic bridey vibes whilst keeping everyone as safe as possible... First things first - If you or your guests feel unwell, have been in contact with any person showing symptoms or have any symptoms no matter how mild please contact us to reschedule your visit to a safer date. Exclusively by Appointment - We work on an appointment only basis which also includes collections which means we can practice safe social distancing measures at all times. Bride Tribe - Ahead of your visit with us you can choose three 'Soul Sister Guests' from your household or support bubble who will be able to share your studio experience with us. Keep in touch tools - We will offer these to capture your fave styles, along with our free Wifi... make sure your soul sisters are ready for your video call. Fave styles - Make sure to screenshot any key dress styles you are loving... all of our sample styles are shown over on our instagram highlights listed by designer @sistersofgracebridal Arrive promptly - Please arrive no earlier or later than your confirmed appointment time to ensure we can clean, refresh and prepare your personal bridal space. Follow - Your soul sister stylists directions at all times. Sanitiser Station - Once inside our studio ensure you and your guests use our sanitiser station next to our entrance. PPE -We are asking all of our brides and your guests to BYO masks as you would in any retail space, be sure to choose one that matches your bridal vibe to wear throughout your appointment. Our Gowns - Your personal stylist will show you our range whilst you sit back comfortably girl - Only your stylist will be able to handle the gowns from our rails to minimise touchpoints in store keeping you as safe as possible. Social Distancing - We will all be following social distancing guidelines throughout your time with us where possible. Payments - We will only take cashless payments for the forseeable months - our card reader is available for all payments in store. Timings - We have staggered appointment times to minimise the risk of passing others upon arrival and when leaving our studio, first bridal apps take around 1hr. Thank you for your understanding and support angels - These important safety guidelines will be regularly updated allowing us to bring all the magic whilst keeping everyone as safe as possible during your journey with us. Peace, love and positive vibes, Danni & your soul sister stylists XO